The service we received was excellent and we couldn't have asked for better. We could not fault [the mediator], thank you.

http://www.iccwbo.org/Products-and-Services/Arbitration-and-ADR/Mediation/Celebrated-ICC-Mediation-Week-professionals-debut-two-new-publications/

http://www.iccwbo.org/Products-and-Services/Arbitration-and-ADR/Mediation/Celebrated-ICC-Mediation-Week-professionals-debut-two-new-publications/