A professional mediator to facilitate the process reduces conflict

I have supported parents at formal mediation where both parties have been prepared to compromise from an original position and try and move forward.  Having a professional mediator to facilitate the process reduces conflict and helps promote and retain partnership working relationships between parents and the LEA. This has been successful in moving from a deadlock situation into one that is agreeable to both parties.

Penny Chadwick, Parent Partnership Officer, Buckinghamshire