Global Mediation has mediated in a number of consumer cases. Examples include –
- Numerous cases in involving issues of unsatisfactory goods and claims that can be made under consumer protection legislation
- A number of cases involving disagreements regarding fitness for purpose of products
- A number of cases where the dispute arises out of the merchantability of products
- A number of false description claims
- Dispute between a couple and a national holiday company, with allegations that the holiday was not ‘fit for purpose’
- Dispute between an individual and mortgage adviser with allegations of breach of duty of care
- Dispute between an individual and builder regarding kitchen installation
- Dispute between homeowner and waterproofing installers/manufacturers regarding ingress of water and where responsibility for this lay
- Dispute between homeowners and double glazing installers, with non-payment of invoices and allegations of faulty workmanship
- Dispute arising from the contractual terms of the sales or commission of insurance policies
For more information on Global Mediation’s consumer mediation service, please contact us.