As a consumer, it’s often hard to know where to take your dispute if there is an issue with a product or service you have purchased. Whether it’s a business to business issue or business to consumer, not all companies have effective customer complaint schemes or industry ombudsmen and the initial reaction is to seek redress through the courts.
Global Mediation offers a faster and more cost-effective solution to the expensive, protracted route through the court system for issues including –
- Performance breaches
- Delivery delays
- Issues over the price and quality of goods
- Recovery of debt and refunds
- Outsourcing, supplier and contractor disputes
- Contractual and Terms of Service disputes
Our experienced, impartial and independent mediators focus on settling disputes quickly and confidentially and work with both parties to achieve an outcome that is mutually beneficial and minimises unwanted and unnecessary financial burden and stress.
For more information on Global Mediation’s goods and services mediation service, please contact us.
Examples of cases mediated
- Breach of contract for supply of goods
- Termination of contract dispute
- Breach of contract for aircraft leasing agreement
- Breach of contract for the supply of goods and services for new properties
- A number of disagreements involving suppliers in a chain in relation to financial transactions
- Disputes about payment schedules
- Claim for unpaid invoices by a search engine optimisation firm against an international real estate company and counter claim for breach of contract
- Claim for refund of money paid to a second-hand car dealer for a car with serious engine problems
- Family dispute over the financial accounts and share of sale proceeds of a pub
- Sub-contractor’s claim for unpaid invoices for landscape gardening services and counter claim by contractor for breach of contract
- Claim by a high street bank for debt repayment and counter claim for damages on account of bank’s handling of customer’s personal and business accounts
- Spread betting contract dispute
- Dispute between a building contractor and supplier
- A sub-contractor’s claim for unpaid invoices for landscape gardening services and counter claim by contractor for breach of contract
- Claim for unpaid invoices by a search engine optimisation firm against an international real estate company and counter claim for breach of contract
- Dispute between supplier of specialist flat roof materials and customer
- Contractual dispute concerning supply and installation of plumbing and heating system in listed building
- Contractual dispute between farm-owner and manufacturer over supply of self-assembly building for use as farm shop
- Contractual dispute between kitchen installation franchise and owner occupier over replacement kitchen at residential property
- Dispute over installation of boiler at residential property
- Consumer contractual dispute over provision of weather proof coating to external walls of house
- Consumer contractual dispute over supply and installation of double glazing
- Dispute concerning damage to glass conservatory following installation of blinds
- Various disputes arising from mobile phone contracts and other service agreements or subscriptions
- Various disputes arising from sale/purchase of motor vehicles
- Various disputes arising out of professional bills, including from solicitors and surveyors
- Various disputes arising out of default on mortgages or private loans to purchase property, as well as other unsecured loans