Workplace and Employment

There are a number of reasons that lead to disputes and conflict at work, including communication breakdowns, discrimination, unfair dismissal, poor performance or issues surrounding promotion, and disputes of this nature can be very costly in productivity terms as well as financially.

Embarking on litigation has the potential to lead to the downfall of established businesses because management teams rarely comprehend the consequences and the financial and psychological effects on the business. It’s also important to note that mediation is not just for cases that can go to court. It’s about dealing with unresolved conflicts and festering relationships that inevitably lead to lost productivity and low morale.

Global Mediation’s team of experienced workplace and employment mediators negate the need for litigation and are experienced in dealing with the most complex and challenging disputes. The involvement of a mediator greatly increases the chances of a mutually beneficial outcome for all parties concerned and focuses attention on open dialogue, rebuilding relationships and looking to the future.

For more information on Global Mediation’s workplace and employment mediation service, please contact us or request a callback by completing the form on the right.

Examples of employment cases mediated

  • Claim by employee following dismissal
  • Serious allegation of institutionalised bullying in a large plc
  • Dispute over redundancy following company restructure
  • Claim involving bonus payments by members of staff
  • Case involving alcohol abuse in the workplace
  • Case involving defective commercial software and consequential loss of profits
  • Dispute between employee and a trustee and allegations of racism and discrimination because trustee failed to follow statutory process before suspension and investigation
  • Appeal by an employee against redundancy based on allegations of unfair dismissal
  • A number of working time and wrongful dismissal claims
  • Issues over harassment at work
  • Claim for unfair dismissal and disability discrimination of financial manager.
  • A claim about employment and constructive dismissal
  • Compensation claim worth nearly £300,000 by a senior civil servant against a major government department for damage to his health due to bullying and harassment by a superior which led to the claimant being unable to continue in his job 
  • Claim by a team leader of a UK care and welfare organisation for unfair dismissal on the grounds of disability discrimination  
  • Claim against a leading professional association for discrimination in relation to recruitment and short-listing for a senior management role
  • Claim against a criminal justice support services organisation for unfair dismissal on the grounds of misconduct
  • Claim against a government body for constructive dismissal on the grounds of sexual discrimination
  • Two cases concerning employees challenging their dismissal for gross misconduct
  • Several cases involving claims and several also involving counterclaims of bullying and harassment
  • A case within a mediation service concerning a claim against one of the co-directors by the team of self-employed mediators
  • Several cases where an employee had appealed to the Employment Tribunal but had agreed to mediation in response to the option made available in the organisation’s policies. This resulted in the employee deciding to withdraw their claim with a compromise agreement, or the parties reaching improved mutual understanding prior to the Tribunal hearing, or the employee returning to the workplace and assisted in doing so by the mediation process.
  • Several cases where employees claimed discrimination in relation to gender, disability, or race
  • A number of mediations involving large commercial firms with sites across the UK
  • A number of cases involving banks and building societies
  • Several cases involving government bodies
  • Dispute between company and former employee regarding alleged overpayment of salary
  • Various disputes arising from termination of employee or company director's contracts
  • Various disputed arising from loss of earnings
  • A number of cases involving a dispute over unpaid wages

Examples of workplace cases mediated

  • Dispute between employee and line manager which led to the resignation of employee
  • Breakdown in communication between two senior department heads and a junior employee
  • Dispute between employee and directors of a charity with allegations of bullying
  • Chair and facilitation of a meeting of 6 charity trustees regarding their duties/obligation under charity law and grant funding requirements
  • Case involving two staff members who could not agree about the extent and remit of their work
  • Disputes relating to performance management
  • Dispute over the working relationship between two managers
  • Facilitation to resolve a dispute between three counselling supervisors in a national charity, avoiding the need for implementation of a formal grievance procedure. Resolution in the equivalent of one day included agreement on essential internal team-building steps for the future
  • A workplace dispute involving a relationship breakdown
  • A number of cases where employer/employee relationships had been put under strain during a period of major change in the organisation’s structure, often where a redundancy programme was being put in place or had already been implemented
  • A breakdown in the relationship between two senior staff and between them and the Board of Directors
  • A dispute between two team members involving an accusation of theft of personal property
  • A dispute involving the Director and four team members of a counselling and therapy service in relation to case management
  • Cases where difficulties had arisen between employees where one had mental health problems.  On the one hand their condition was not understood by their colleagues, and on the other they did not appreciate the affect some of their behaviour had on their fellow employees.
  • A breakdown in the relationship between two academics in a university college
  • A breakdown in the relationship between sabbatical officers in a student union
  • Dispute between two Housing Association employees whose long working relationship had broken down because of intervention by residents at a sheltered housing scheme for the elderly


Mediators that specialise in Workplace and Employment

Adam Gersch

Managing Director

Adam is Global Mediation\'s MD as well as Head of Argent Law Mediation Team. A criminal barrister, he established Global Mediation in 2001 and his ability to manage complex cases coupled with his personable approach, creativity and lateral thought processes is both respected and sought-after.

Agada Elachi


Agada is experienced in a wide range of mediations and his ability is enhanced and complimented by time spent on other areas of dispute resolution, including arbitration, negotiation and early neutral evaluation. His calm demeanour puts parties at ease, enabling positive dispute resolution.

Alan Newman QC


A highly experienced Queen\'s Counsel appointed in 1989 and Recorder Judge qualified to practise law in the USA, Alan is a very highly regarded and much sought after mediator with extensive experience across all forms of mediation, including complex and high profile cases in the UK and abroad.

Catherine Milsom


Catherine is a highly experienced criminal barrister with the ability to quickly identify and critically analyse the relevant issues. A skilled communicator, she is able to marshal evidence in support of arguments and successful outcomes and as such, her mediation skills are highly coveted.

Charles Horn


With an outstanding settlement rate of over 90% from more than 500 mediations, Charles is an advanced negotiation expert with multi-faceted mediation experience. Rather than evaluative or directive, his style is holistically reactive to the needs of the parties and their interactions with others.

Cheryl Turner


Cheryl is a highly experienced mediator with a transformational approach. She uses her skills to help parties in dispute to see the issues each side is facing as well as the emotional, financial or practical options available to them and then guides them towards a mutually acceptable settlement.

David Hines


David is an experienced SEN mediator with an in-depth knowledge of the needs of parents and children. He works hard to ensure all parties can speak and be listened to and constantly looks for results by exercising patience, persistence and a positive outlook in the face of potential difficulties.

Edward Culver


A practising barrister, Edward works hard to make the atmosphere during mediation as conducive to constructive dialogue as possible, making sure that each party can participate and contribute fully, enabling all areas of disagreement and conflict to come to a mutually agreeable resolution.

Elizabeth Lowe


A barrister and mediator with an analytical mind able to quickly and effectively process large amounts of information, Elizabeth explores, under time constraints and often difficult circumstances, key issues in dispute and asks the questions that elicit the most positive outcomes for all parties.

Gareth Thompson


Gareth creates trust and confidence with his ability to get parties to \"buy in\" to the mediation process and to take ownership and responsibility for generating a successful outcome. He deals confidently with multi-layered personal dynamics and is highly skilled in managing diverse, complex issues.

Grace Ong


A barrister with expert-level experience of deconstructing issues and getting to the root of the matter, Grace combines impartiality with a calm yet firm manner. She has the ability to encourage parties to critically evaluate their positions and ease deadlock situations across all types of dispute.

Jane Elias


Jane is a highly qualified and vastly experienced mediator who takes an authoritative yet empathetic approach, helping to facilitate communication between disputing parties. Her aim is to move clients from a position of confrontation to one of confidence, always looking for a win/win resolution.

Janick Fielding


Janick is an experienced barrister and possesses all the attributes required in a successful mediator. He believes in facilitative mediation as opposed to litigation and he can be relied upon to maintain focus, keep the mediation on track and will help the parties to find a successful resolution.

Jeremy Connell


Jeremy successfully manages the mediation process through a combination of acute listening and subtle yet effective intervention. He has an ability to quickly establish a constructive rapport with both parties in dispute through building trust and an unwavering commitment to dispute resolution.

Linda Laurance


A previous director of Global Mediation, Linda skilfully assists both parties to identify the deep-lying issues of each dispute, to identify the common ground and to achieve an agreeable and sustainable resolution. She is very adaptable and has an outstanding track-record of successful mediations.

Martha Monday


Martha has extensive mediation experience, having been mediating on a regular basis since 1998. She practised simultaneously as a family law barrister for 16 years, but has recently resigned from the Bar to concentrate upon her mediation practice, preferring the investigative, empowering and non-adversarial approach offered by this process of dispute resolution. Assisted by her honed listening and negotiation skills, she has an exceptional track record of successful mediations. Martha conveys a degree of empathy, whilst remaining alert to the needs of all parties to find fair, practical solutions

Nigel Barr


Nigel has two decades of relevant commercial experience that enabled his to develop a mediation style that is focused on parties being able to prioritise issues and reach settlements. He has a relaxed style and exudes a calm confidence and subtle sense of humour that puts disputing parties at ease.

Phillip Hackett QC


A leading Queen\'s Counsel, Phillip\'s renowned legal career allows him to provide incisive case analysis in highly complex disputes. He is adept at assisting in the amicable search for resolution and persuasively enables parties to overcome their differences in the most challenging circumstances.

Richard Watkins


A highly skilled mediator who takes a diplomatic approach to sensitive situations and has the skills to mediate challenging cases that have sensitive or pressured time constraints. By maintaining a sense of calm through the process, both parties can find an agreeable resolution to their dispute.

Sally Ruthen


With legal and psychological experience, Sally is a reputable and successful mediator who approaches each case with versatility and confidence. She quickly appreciates the issues, needs and interests of both parties and projects a positive outlook enabling them to settle their disputes fairly.

Sally Thompson


Sally is a practising barrister who is highly coveted for her ability to achieve creative settlements in the most challenging of cases. Her approach is flexible and tailored to the individual requirements of each mediation and she looks for principled solutions to move towards a lasting resolution.

Tracy Smith


A compassionate and highly experienced mediator, Tracy's expertise is enhanced by her training in Psychology and her background in counselling. Committed to a solution-focused approach, she understands conflict and provides parties in dispute with a supportive platform for successful mediations.