Accessibility statement
Prepared: 1 October 2026. Last reviewed: 28 October 2026.
Our commitment and assessment
We assess this website against the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and aim to make it accessible to as many people as possible. Our internal review dated 28 October 2026 identified four issues, which have been corrected and passed targeted retesting. Manual testing and document and media reviews have also been completed. We continue to monitor accessibility as content and features change.
Assessment scope
The public Global Mediation website. The separate case-management portal, CMS/editor accounts and external websites are outside this statement.
Recent improvements
- Descriptive labels associated with the savings calculator fields.
- An accessible name for the calculator results close button.
- Descriptive browser-tab titles for previously generic routes.
- A complaints policy heading that fits narrow screens without automatic hyphenation.
Adjusting this website
Use the Accessibility button to adjust text size, spacing, colours, link highlighting and motion. Browser zoom and device accessibility settings work independently. You can reset website preferences at any time.
Keyboard navigation
Use Tab and Shift+Tab to move between controls, Enter to follow links, and Enter or Space to activate buttons. The first link skips the main navigation. Escape closes supported menus and dialogs.
Listening and translation
The read-aloud feature uses your browser’s speech tools to read visible page text. It does not read form entries, PDF downloads or video content. Automated translation may contain errors and may not translate every document.
Alternative formats and help
If you need information in another format, please tell us which page or document you need and your preferred format. If a feature prevents you from completing a task, contact us so we can help.
Report an accessibility problem
To report an accessibility problem, please include the page address, what you were trying to do and, if known, your browser or assistive technology. You do not need to provide medical information.
Email info@globalmediation.co.uk or call 020 8441 1355.
Contact us about accessibilityRead the WCAG 2.2 guidelines.